Problem Statement
Definition
A clear, measurable description of As-Is state, Desired State, and the gap between them.
A Problem Statement is the foundational deliverable of Step 1 (Identify). It consists of three parts: the current state (As-Is), the desired state, and the measurable gap. A well-written problem statement is specific, measurable, free of blame, and does not contain assumed solutions. It ensures the entire team agrees on what they are solving before any analysis or solution generation begins.
Related Tools
Related Terms
As-Is State
The current condition of a process before any improvement is applied.
Desired State
The target condition of a process that the improvement effort aims to achieve.
Gap
The measurable difference between the As-Is State and the Desired State.
SMART Criteria
A framework for writing effective goals: Specific, Measurable, Achievable, Relevant, Time-bound.
Where This Fits in the PIPS Methodology
This concept is used in Step 1: Identify — Define measurable problem statements.
Learn about Step 1Put Problem Statement into practice with PIPS
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