The Never-Ending Quest
The complete guide to the PIPS methodology by Marc Albers
15 chapters and 2 appendices covering the philosophy, practice, and culture of continuous process improvement. From first problem statement to organizational transformation.
Table of Contents
Foreword
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Introduction
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1The Problem With Problems
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2What PIPS Is
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3Three Principles
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4Step 1: Identify
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5Step 2: Analyze
6Step 3: Generate
7Step 4: Select & Plan
8Step 5: Implement
9Step 6: Evaluate
10Every Department
11Scaling PIPS
12Building Culture
13Facilitator's Playbook
14When PIPS Fails
15Living System
AToolkit Reference
BQuick Reference Card
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