1. Acceptance of Terms
By accessing or using PIPS ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
PIPS is a web-based process improvement platform that provides a structured 6-step methodology for teams to identify problems, analyze root causes, develop solutions, and measure results. The Service includes project management tools, collaborative forms, reporting, and educational resources.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to other accounts or systems
- Interfere with or disrupt the Service or its infrastructure
- Upload malicious code or content
- Resell or redistribute the Service without authorization
- Scrape, crawl, or use automated means to access the Service
5. Your Data
You retain ownership of all content you create within the Service. By using the Service, you grant us a limited license to store, process, and display your content as necessary to provide the Service. We will not use your content for purposes unrelated to the Service.
6. Organizations and Teams
PIPS operates on a multi-tenant model. Organization owners and administrators are responsible for managing access within their organization. We are not liable for actions taken by members within your organization.
7. Free and Paid Plans
The Service offers both free and paid subscription plans. Features and limits vary by plan. We reserve the right to modify pricing and plan features with reasonable notice. Paid subscriptions are billed according to the terms presented at purchase.
8. Intellectual Property
The PIPS platform, including its methodology, design, code, and documentation, is protected by intellectual property laws. The 6-step PIPS methodology content is provided for your use within the platform but may not be reproduced or distributed outside of it without permission.
9. Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
10. Termination
We may suspend or terminate your access to the Service if you violate these Terms. You may delete your account at any time. Upon termination, your right to use the Service ceases immediately, though we will retain your data for a reasonable period to allow for data export.
11. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the jurisdiction in which PIPS operates, without regard to conflict of law principles.
13. Contact
For questions about these Terms, please contact us at hello@pips-app.com.