Chapter 13
Facilitator's Playbook
Facilitation
The Facilitator's Playbook. Practical guidance for running PIPS sessions — room setup, timing, difficult participants, and group dynamics.
A skilled facilitator can make a mediocre team produce excellent results. An unskilled facilitator can make an excellent team produce mediocre results. Facilitation is the multiplier that determines how well PIPS actually works in practice.
This chapter is a practical playbook — room setup, timing guides, techniques for handling difficult participants, and strategies for maintaining energy through long workshops.
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- •The facilitator's job is to manage the process, not contribute content
- •Silent writing before group discussion prevents groupthink and anchoring
- •Time-box every activity — open-ended discussions are where sessions go to die
- •Handle dominant voices privately ("I value your input — can you hold back so others contribute?")